Privacy Policy and KVKK Information Notice
 

Last updated: 8 September 2026
 

1. Data Controller

The data controller responsible for the processing of personal data through this website is:

DL GLOBAL DIŞ TİCARET ANONİM ŞİRKETİ

Eyüpsultan Mahallesi, Deha Caddesi
Sur Yapı Lavender Sitesi, L2 Blok
Kat 2, Daire 22
Sancaktepe, İstanbul, Türkiye

Phone / WhatsApp: +90 501 068 86 96
Email: dlglobaltr@gmail.com
Alternative email: uovezova@dlimex.net

This Privacy Policy explains how we collect, use, store and disclose personal data when you visit our website or contact us.
 

2. Personal Data We Collect

Depending on how you use the website, we may collect the following categories of personal data:

Information you provide to us

• Your name and surname

• Company name and professional position

• Email address and telephone number

• Country or location

• Product, project or quotation requirements

• Information included in messages, emails or WhatsApp communications

• Documents, photographs or other information you voluntarily provide

Please do not send sensitive personal data unless it is strictly necessary and specifically requested.

Information collected automatically

When you visit the website, Wix and enabled website technologies may collect technical information such as:

• IP address

• Browser and device type

• Operating system and language settings

• Date, time and duration of the visit

• Pages viewed and interactions with the website

• Referring website

• Cookie identifiers and consent preferences

• Security and diagnostic information

We do not currently collect payment-card information through this website.
 

3. How We Collect Personal Data

Personal data may be collected when you:

• Submit a contact or quotation form

• Contact us by email, telephone or WhatsApp

• Request information about products or services

• Communicate with us about a quotation, order or business relationship

• Visit or interact with the website

• Accept optional cookies or third-party services
   

4. Purposes and Legal Bases

We may process personal data for the following purposes:

• Responding to enquiries and quotation requests

• Communicating about products, projects and services

• Taking steps before entering into a contract

• Preparing quotations and processing confirmed orders

• Managing customer and supplier relationships

• Organizing delivery, logistics and customs procedures

• Operating, maintaining and securing the website

• Preventing fraud, misuse and unauthorized access

• Complying with tax, accounting, commercial and other legal obligations

• Establishing, exercising or defending legal claims

• Improving the website, where permitted

• Sending marketing communications only where legally permitted or where valid consent has been provided

Depending on the situation and applicable law, processing may be based on contractual necessity, compliance with a legal obligation, the establishment or protection of a legal right, legitimate interests or your explicit consent.

Where we rely on consent, you may withdraw it at any time without affecting processing carried out before the withdrawal.
 

5. Sharing of Personal Data

We may share personal data only where necessary with:

• Wix and its authorized service providers

• Website hosting, maintenance, security and IT providers

• Email and communication providers

• Manufacturers, suppliers or business partners involved in a requested quotation or project

• Logistics, transport, customs and delivery providers

• Professional advisers, accountants, auditors or legal advisers

• Public authorities, courts or law-enforcement bodies where legally required

• Google, if you choose to activate or use Google Maps

• WhatsApp and Meta, if you choose to contact us through WhatsApp

We do not sell personal data.

Third-party services process personal data under their own terms and privacy policies.
 

6. Wix Hosting and International Transfers

This website is hosted on the Wix.com platform. Wix provides the technical infrastructure, databases and website services used to operate this website.

Because Wix and some other service providers operate internationally, personal data may be processed or stored outside Türkiye and, where applicable, outside the European Economic Area.

International transfers will only be carried out where a valid legal basis and an appropriate transfer mechanism required under applicable data-protection law are in place.

Further information about Wix’s processing practices is available in the Wix Privacy Policy.
 

7. Google Maps

The website may use Google Maps to display our location.

When Google Maps is activated, information including your IP address and technical device data may be transmitted to Google. Google Maps should remain blocked until the visitor provides the required cookie or service consent.

Google processes this information according to its own privacy policy.
 

8. WhatsApp

If you contact us through WhatsApp, your telephone number, profile information, message content and communication metadata may be processed by WhatsApp and Meta.

Using WhatsApp is voluntary. You may contact us by email instead if you do not wish to use this service.

WhatsApp and Meta process personal data according to their own privacy policies and may process information outside your country.

9. Cookies and Similar Technologies

This website uses cookies and similar technologies required for security, functionality and website operation.

Optional functionality, analytics or marketing technologies will only be activated where the required legal basis or consent exists.

You can accept, reject or adjust optional cookies through the website’s cookie-consent settings. You may change your preferences at any time.

More information about the cookies and services used on this website is provided in our Cookie Policy.
 

10. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected.

The retention period may depend on:

• The duration of an enquiry or business relationship

• Contractual and warranty requirements

• Applicable tax, accounting and commercial laws

• Limitation periods for possible legal claims

• Legal obligations imposed on DL GLOBAL

• Whether valid consent has been withdrawn

When personal data is no longer required, it will be deleted, destroyed or anonymized in accordance with applicable law.
 

11. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
 

12. Your Data-Protection Rights

Subject to the conditions and limitations of applicable law, you may have the right to:

• Learn whether your personal data is being processed

• Request information about the processing

• Learn the purpose of processing and whether the data is used accordingly

• Learn the recipients to whom personal data has been transferred

• Request correction of incomplete or inaccurate data

• Request deletion or destruction of personal data where legally available

• Request that corrections or deletions be communicated to relevant recipients

• Object to certain processing or automated outcomes

• Withdraw consent where processing is based on consent

• Request a copy of your personal data where applicable

• Submit a complaint to the competent data-protection authority

• Claim compensation where legally available

These rights include the rights granted under Article 11 of Türkiye’s Personal Data Protection Law No. 6698 and, where applicable, the European Union General Data Protection Regulation.
 

13. Exercising Your Rights

To exercise a data-protection right, please contact us using the details below:

Email: dlglobaltr@gmail.com
Alternative email: uovezova@dlimex.net

You may also submit a written request to our registered address.

We may request information reasonably necessary to verify your identity and protect your data. Requests will be handled within the period required by applicable law.
 

14. Marketing Communications

We will only send electronic marketing communications where permitted by law or where the recipient has provided the required consent.

You may withdraw your marketing consent or unsubscribe at any time by contacting us.

Service-related messages concerning an enquiry, quotation, order or existing business relationship are not considered general marketing communications.
 

15. Children’s Privacy

This website and our business services are not directed at children or minors. We do not knowingly collect personal data from children through the website.

If you believe that a child has provided us with personal data, please contact us so that the situation can be reviewed.
 

16. Third-Party Websites

The website may contain links to third-party websites.

DL GLOBAL is not responsible for the content, security or privacy practices of those websites. We recommend reviewing the privacy policy of every external service you use.
 

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to the website, our processing activities or applicable law.

The current version and the date of the most recent update will be published on this page.
 

18. Contact

For questions about this Privacy Policy or the processing of your personal data, please contact:

DL GLOBAL DIŞ TİCARET ANONİM ŞİRKETİ
 

Email: dlglobaltr@gmail.com
Alternative email: uovezova@dlimex.net
Phone / WhatsApp: +90 501 068 86 96